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Information Management by the Polish Government during the COVID-19 Pandemic as Assessed by Polish Society
,
Marta Majorek
https://doi.org/10.31749/2451-0858-SaS-2026-403
Abstract
This article addresses the issue of information management by the Polish government during the COVID-19 pandemic. The aim of the research was to analyze the social perception of the government’s information policy, with particular emphasis on criteria such as transparency, credibility and reliability of the message. The research employed a diagnostic survey method using the CAWI technique, conducted between 2023 and 2025 with a group of 620 respondents. It should be noted that the sample is purposive and not representative of the general population; it is dominated by women (73%), young people aged 18–29 (68%) and respondents with higher education or currently studying. The research results indicate high social awareness within this group regarding pandemic threats. Respondents positively evaluated the transparency of communications and the organization of the National Vaccination Program. At the same time, a deep deficit of trust in the government as a source of information was recorded; nearly 65% of respondents considered the information policy inadequate, and 66% deemed it inconsistent. Criticism mainly concerned the politicization of the message and insufficient responsiveness to the dynamically changing epidemic situation.
Keywords:
information policy , social trust , crisis communication , government administrationDownload files
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Vol. 26 (2026)
Published: 2026-01-01
10.31749/2451-0858-SaS
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
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